KASAROSE LOGISTICS spans door-to-door air and sea freight, ecommerce package forwarding, real estate and property management — and, through our sister companies, mobility and online retail across the US and Ghana.
KASAROSE LOGISTICS spans door-to-door air and sea freight, ecommerce package forwarding, real estate and property management — and, through our sister companies, mobility and online retail across the US and Ghana.
Last updated: October 20, 2026
This Privacy Policy explains what information KASAROSE LOGISTICS, operated by KasaBazaar Limited (known as KasaBazaar until 2026 — "we", "us"), collects through this website and when you use our shipping and logistics services, how we use it, and the choices you have.
It covers KASAROSE LOGISTICS only. KASAROSE LOGISTICS is the parent company of the KASAROSE LOGISTICS group. The group's other companies are separately operated, hold their own customer data and publish their own privacy policies on their own sites — see Sharing Within the KASAROSE LOGISTICS group below.
Through this website's forms, we collect only what you choose to give us:
When you ship with us, we also collect:
This website sets only the cookies it needs to work securely (a session cookie and a security token for its forms). We do not use tracking cookies, analytics scripts or advertising pixels. Like any website, our servers see what your browser sends with a normal page request (such as your IP address and browser type) in standard web server logs.
Our Tracking page does not ask you to create an account or log in. When you enter a tracking number or shipment reference, we look that number up in our shipment records and show you the status of that one shipment: its reference, its current status, the branches it is travelling between, the dates it moved, and any status notes our staff have recorded against it.
When you search with the tracking number itself (not the shipment reference), we also list the items in the shipment — item name, quantity and box number, or a vehicle’s year, make and model — grouped by recipient, with each recipient shown by first name and last initial only, so the people at the other end can recognise their goods.
We deliberately do not show anything else held against a shipment — no sender names, no full recipient names, no addresses or phone numbers, no vehicle identification numbers, and no prices, values or payment information. Anyone holding the tracking number can see what is described above, so treat your tracking number as you would any other reference to your shipment. We do not store the numbers you type into the tracking form beyond ordinary web server logs.
We do not sell or rent your information.
When you book a shipment, you may provide a mobile number and opt in to receive SMS (text message) updates about that shipment. If you opt in, we send automated transactional messages triggered by activity on your order — such as booking confirmation, pickup, departure, port arrival, out-for-delivery and delivery confirmation, payment receipts, and tracking-number updates. These messages are sent under the KasaBazaar name.
This programme is also documented on our SMS Terms page.
We share your information only in the following circumstances:
KASAROSE LOGISTICS is the parent company of the group. The other companies are:
We share personal data with these companies only where there is a specific operational reason, and only the minimum needed:
Each company is responsible for its own use of the data it receives. Marketing lists are never shared between group companies, and we do not track you across the group's websites.
All payment transactions are processed through Paystack, a secure third-party payment processor. We do not store your full card details on our servers. Please review Paystack's privacy policy for how they handle your payment data.
Form submissions are stored in our customer-service system and copied by email to our support team. Shipment and financial records are kept for as long as needed for the purposes above, including accounting, legal compliance and dispute resolution — typically a minimum of seven (7) years. We take reasonable technical and organisational steps to protect the information you share with us, but no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our operations span the United States and Ghana, so your information may be transferred between these countries. We handle it with the same level of care wherever it is processed.
You can ask us what information we hold about you, ask us to correct it, ask us to delete it (subject to legal retention requirements), or object to certain uses of it, by emailing support@kasarose.com. We will respond to reasonable requests within a reasonable timeframe.
Our services are intended for businesses and individuals seeking shipping, real estate or property management services, and are not directed at children. We do not knowingly collect information from children; if you believe we have, please contact us so we can delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Questions about this Privacy Policy can be sent to support@kasarose.com, by phone on +1 (574) 440-7460 (US) or +233 54 517 0568 (Ghana), or via our Contact page.